Handled with care, start to finish
Some freight cannot afford a second handling. For 37 years NZ businesses have trusted us with glassware between showrooms, lab equipment between clinics and art on its way to galleries. Same drivers, same standards, same care across every parcel.
Placed where it rides best
Every fragile parcel is loaded separately from other freight, with nothing stacked on top and nothing shifting in transit.
Drivers who know fragile
A long-tenure team who handle hundreds of fragile jobs a year. The person loading your parcel is the person unloading it.
Traceable the whole way
Live tracking from collection to drop-off, with proof of delivery when it lands. You can see where your job is without calling to ask.
Choose how far it needs to go
- Same day in Auckland: on our own fleet, collected and delivered by one driver.
- Overnight nationwide: through trusted operators, tracked the whole way.
Fragile goods, sorted end to end
Enter the pickup, the delivery and the package size, note that it is fragile, and you see the price before you pay.
Dispatch assigns a courier who handles fragile freight every week, and you watch it move from the moment it is collected to the moment it is signed for.
Fragile goods
Handled with care, every step of the way.
Why NZ businesses choose us for fragile
- Marked, loaded, and handled with care. Every fragile parcel placed where it rides best, separately from other freight.
- Stable loading, every vehicle. Separate placement for delicate items, no items stacking on top, no shifting in transit.
- Drivers who know fragile. Long-tenure team who’ve handled hundreds of fragile jobs a year for decades.
- Same-day Auckland, overnight NZ-wide. On our fleet in Auckland, via trusted operators nationwide.
- Live tracking. Real-time updates from collection to drop-off.
- Always an answer. Call the team and your job is taken, logged and owned until it is sorted.
Built for businesses sending fragile
The businesses we move fragile freight for, every week:
- Retailers shipping glass, ceramic, or electronics.
- Medical suppliers sending diagnostic or sensitive kits.
- Galleries or collectors delivering framed art or sculptures.
- Ecommerce brands moving fragile to customers.
If you work with a 3PL partner, we collect directly from their warehouse and apply the same fragile-handling standards from pickup through to your customer.
Packaging Advice for Fragile Items
To help us help you, we recommend:
- Double-wall boxes with foam, bubble wrap, or paper cushioning.
- Clear FRAGILE labelling and “This Side Up” arrows where the orientation matters.
- Stop internal movement with foam, bubble wrap, or rigid dividers.
If you’re unsure how to pack something, talk to our team. We’ve seen what works and what doesn’t, and we’d rather help you pack it right than collect it wrong.
What areas do you deliver to?
We offer same-day and overnight courier services across all major centres in New Zealand, including Auckland, Wellington, Christchurch, and regional locations.
Can I send large or heavy items with Urgent Couriers?
Absolutely. We specialise in large item courier services for bulky, oversized, or heavy parcels. We’ll collect and deliver items up to 25kg and beyond.
How do I open a business account?
You can open an account online in minutes. Our team will be in touch to tailor the right solution for your business needs.
Can I track my delivery?
Yes. All deliveries include live tracking, with real-time updates available via our customer portal.
Can you handle heavy or bulk items?
Yes. We support carton, satchel, and pallet-size deliveries with scalable courier support.
Which couriers handle oversized and palletised shipments?
Urgent Couriers does. We run our own trucks for palletised and bulk freight across Auckland, match large and heavy items to the right van or truck, and move chilled truck freight nationwide with trusted partners. Not sure what you need? Call 0800 874 368.
Do you handle fragile or temperature-sensitive retail products?
Yes. We provide secure courier handling and chilled delivery services when required.
How should I package fragile items for courier delivery?
Use a strong box with cushioning on every side so nothing moves when shaken, wrap each item separately and seal the box well. Note that it is fragile when you book. For irreplaceable items in Auckland, a same day job is collected and delivered by the same driver.
Open an account today.
Whether it’s a single piece of glassware to a customer or a regular run of lab equipment between clinics, we’ll scope what you need and get you set up. Same day across Auckland and nationwide, from a New Zealand owned, family run courier with 37 years of handling the deliveries that matter.
Open an account online or have a chat with our team first.
