Why NZ businesses choose us for fragile
→ Marked, loaded, and handled with care. Every fragile parcel placed where it rides best, separately from other freight.
→ Stable loading, every vehicle. Separate placement for delicate items, no items stacking on top, no shifting in transit.
→ Drivers who know fragile. Long-tenure team who’ve handled hundreds of fragile jobs a year for decades.
→ Same-day Auckland, overnight NZ-wide. On our fleet in Auckland, via trusted operators nationwide.
→ Live tracking. Real-time updates from collection to drop-off.
→ Always a person to help. No phone trees, no ticketing system. Call the team and you get someone who can sort it.
Built for businesses sending fragile
The businesses we move fragile freight for, every week:
→ Retailers shipping glass, ceramic, or electronics.
→ Medical suppliers sending diagnostic or sensitive kits.
→ Galleries or collectors delivering framed art or sculptures.
→ Ecommerce brands moving fragile to customers.
If you work with a 3PL partner, we collect directly from their warehouse and apply the same fragile-handling standards from pickup through to your customer.
Packaging Advice for Fragile Items
To help us help you, we recommend:
→ Double-wall boxes with foam, bubble wrap, or paper cushioning.
→ Clear FRAGILE labelling and “This Side Up” arrows where the orientation matters.
→ Stop internal movement with foam, bubble wrap, or rigid dividers.
If you’re unsure how to pack something, talk to our team. We’ve seen what works and what doesn’t, and we’d rather help you pack it right than collect it wrong.
Delivering Peace of Mind
For 37 years, NZ businesses have trusted us with the parcels they can’t afford to break. Glassware between showrooms. Lab equipment between clinics. Art to galleries.
The work that decides whether your customer trusts you next time. Same drivers, same standards, same care across every parcel.
The people loading your fragile freight are the same people unloading it at the other end.
What areas do you deliver to?
We offer same-day and overnight courier services across all major centres in New Zealand, including Auckland, Wellington, Christchurch, and regional locations.
Can I send large or heavy items with Urgent Couriers?
Absolutely. We specialise in large item courier services for bulky, oversized, or heavy parcels. We’ll collect and deliver items up to 25kg and beyond.
How do I open a business account?
You can open an account online in minutes. Our team will be in touch to tailor the right solution for your business needs.
Can I track my delivery?
Yes. All deliveries include live tracking, with real-time updates available via our customer portal.
Can you handle heavy or bulk items?
Yes. We support carton, satchel, and pallet-size deliveries with scalable courier support.
Do you handle fragile or temperature-sensitive retail products?
Yes. We provide secure courier handling and chilled delivery services when required.
Let's deliver what matters.
Whether it’s a single piece of glassware to a customer or a regular run of lab equipment between clinics, we can scope what you need and have you set up by the end of the week. Same-day Auckland, overnight nationwide, and a team you can actually talk to when something needs sorting.
Open an account online or have a chat with our team first.