One courier, start to finish
Most courier networks move your item between people. It is collected, sorted, loaded, handed on, and by the time it arrives nobody has owned it the whole way. Point to point works the other way around. The courier who collects your job is the one who delivers it, so responsibility sits with a person rather than with a process.
Nobody hands it on
Your job stays with the courier who collected it. One set of hands, one point of responsibility, and no handover in the middle.
Traceable the whole way
You get a live tracking link and can follow the courier door to door, with proof of delivery carrying a GPS location captured within 100 metres of the delivery point. You can see where your job is without calling to ask.
The team behind your courier
Urgent is a New Zealand owned, family business with 37 years in the trade, and the people who built it still run it. When you call, your job is taken, logged and owned through to delivery.
Choose the speed the job needs
- Direct: straight from the pickup address to the destination, for the jobs where the clock is tightest.
- Through to all day economy: a longer deadline for less. When the delivery has to happen today but the hour matters less than the price.
Point to point, sorted end to end
Enter the pickup, the delivery and the package size and you see the price before you pay.
Dispatch assigns the first available courier in your area who can get it there inside your timeframe, whether that is a bike through the CBD, a car, a van or a truck, and you watch it move from the moment it is collected.
Point to point
One courier, start to finish.
Why Choose Our Point to Point Courier?
- One Courier, Start to Finish: The person who collects your job is the person who delivers it, and takes responsibility for it the whole way.
- Built Around Your Deadline: Tell us when it has to be delivered and we assign a courier who can meet it.
- Live Real Time Tracking: Follow the courier door to door, with GPS located proof of delivery on arrival.
- Always an Answer: : Call 0800 874 368 and your job is taken, logged and owned through to delivery.
Who Uses Our Point to Point Courier?
- Medical and Healthcare: samples, specimens and supplies that cannot be handled twice, collected and delivered by the same courier.
- Legal and Professional Services: confidential documents and court filings that go straight from one desk to another.
- Manufacturing and Trade: the part that stops a line or a job site, collected and delivered by one courier.
- Retail and eCommerce: high value or fragile items that need a single set of hands from pickup to door.
- Food and Hospitality: time sensitive orders that have to arrive in the condition they left in.
- Dangerous Goods: correctly packaged and declared hazardous items, carried by one courier rather than through a network.
How to Get the Most From Point to Point
- Book the Timeframe the Job Needs: the tightest deadline when the clock matters, a longer window when cost matters more.
- Have It Ready at Pickup: packed and labelled before the courier arrives makes the most of tight metro windows.
- Use Your Tracking Link: live tracking comes standard, so share it with whoever is waiting and stop fielding calls.
- Set Up a Recurring Job: if you send regularly, we can arrange a recurring pickup so every job is handled the same way.
What does point to point delivery actually mean?
The courier who picks up your job is the courier who delivers it. One person takes responsibility
for it from collection to signature, it is traceable the whole way, and it arrives today at the right
address with the right person.
Is my job ever handed to another courier?
No. The courier who collects it delivers it. That is what makes it point to point, and it is why there
is no handover in the middle where items get damaged or go missing.
How is point to point different from same day delivery?
Same day tells you when it arrives. Point to point tells you how it travels, with one courier who
owns it the whole way. You choose the deadline when you book.
How fast is a point to point delivery?
As fast as you need it. Tell us the deadline when you book and we will tell you before you pay
whether we can meet it.
Is point to point available outside Auckland?
Yes. Point to point is available in Auckland, Hamilton, Tauranga, Rotorua, Wellington, Christchurch, Napier and Nelson, with our own couriers in Hamilton, Tauranga, Wellington and Christchurch. We deliver to all major cities and most towns in New Zealand. Longer distances travel on intercity linehaul and next flight services, run by our own operation and by trusted agents.
Do you use depots?
In Christchurch and Tauranga we use an agent’s depot for storage. Your job is carried by one
courier from pickup to delivery.
Is there anything you will not carry point to point?
Very little. We can carry almost anything provided it is packaged correctly and suitable for
transport, dangerous goods included when they are declared. If you are unsure, call 0800 874 368 and we will tell you before you book.
How is point to point delivery priced?
By pickup, delivery, package size and the deadline you choose, and you see the price before
you pay.
Open an account today.
We’re not a postal service. We’re a courier service that comes to your office on a schedule that fits your business.
Set up once, runs ongoing. Long-tenure drivers who know your loading bay, your reception, and your team.
Live tracking on every collection. Every job owned through to delivery.
